Rates & FAQs

Rates & FAQs

Quick overview:

Bonjour and thank you for your interest, our next availability is usually for the same or next business day.

We service the Gold Coast between Upper Coomera and Palm Beach. If you live outside of this area, depending on your address, we might be able to get to you with an extra $25+gst for travel time, this only applies once just as the callout fee.

The standard callout is valid for 30 days and is $125+gst for domestic appliances or $175+gst for integrated ones, dishdrawers, larger stoves (90cm and wider), wine/bar fridges and commercial grade appliances.

The initial diagnostic of up to 15min of troubleshooting is included to provide you with an accurate quote after inspection.

We require payment by cash or card when on site, if that suits, please send us a text message on 0451040246 to confirm your booking with your full name, address, unit number if applicable and access/parking info or click here to send us an email booking form but we reply faster by text.

We’ll send you a reply and call you with some notice before arriving when heading to your area. Merci et à bientôt!

1- How much is it going to cost me to repair my appliance?

First of all, you could be throwing a perfectly good machine for a fault as simple as a loose wire. For $125+gst, you get us to check your machine and diagnose it so you know exactly what’s wrong with it before deciding any further. Plus, most repairs are very quick and do not involve much labor as parts are basically plug & play. Finally, our rates are as per follow: service call: $125+gst (only once per repair regardless of how many times we’ll have to come back and includes up to 15min for initial diagnostic), labor (after the diagnostic): $25+gst/15min and spare parts if required to be changed (price and availability will be quoted according to findings on diagnostic)

2- Is it worth it to fix my appliance?

Two main reasons: repairing your appliance will allow you to use it right away again and furthermore saves you from wasting a lot of time & money on getting a brand new one, in addition, frees you from the hassle of having one delivered & installed and tip the old one, plus, it’s a good help saving the environment!

3- How soon can my appliance be repaired?

Because we carry most common parts in our vehicle, we can fix your appliance on the spot and if you call us before noon, we can book you in for the same day!

4- What are your opening hours?

*Domestic grade appliances:

– Residential: $125+gst service call from Upper Coomera to Palm Beach, labor: $25+gst/15min

– Outer or inland suburbs: $25+gst extra for travel time

*Commercial grade appliances: 

– Restaurants & other businesses: $175+gst call-out from Upper Coomera to Palm Beach, labor: $25+gst/15min

– Outer or inland suburbs: $25+gst extra for travel time

You’re not sure about something?

Ask us here!