Rates & FAQs

Quick overview:

Bonjour and thank you for your interest, our next availability is usually for the same or next business day.

We service the Gold Coast between Upper Coomera and Palm Beach. If you live outside of this area, depending on your address, we might be able to get to you with an extra $25+gst for travel time, this only applies once just as the callout fee.

Click here to check our service area.

The standard callout is at

• $150+gst for domestic appliances up to 60cm (any size freestanding refrigerators)
• $175+gst for larger, integrated, stacked, combo, condenser, wine coolers and bar fridges
• $200+gst for commercial grade appliances (restaurants & other businesses)

The initial diagnostic of up to 15min of troubleshooting is included to provide you with an accurate quote after inspection.

Labor is then at $25+gst/15min.

We require payment by cash or card when on site.

If that suits, please call or message us to confirm your repair  or click here to fill out our booking form.

We’ll get back to you ASAP and provide you with some notice when in your area and before heading to your place.

Merci et à bientôt!

1- How much is it going to cost me to repair my appliance?

First of all, you could be throwing a perfectly good machine for a fault as simple as a loose wire or a blockage. For just $150+gst, you get us to check your machine and diagnose it so you know exactly what’s wrong with it before deciding any further. Plus, most repairs are very quick and do not involve much labor as parts are usually quick to replace. Finally, our rates are as per follow: service call: $150+gst (only once per repair regardless of how many times we’ll have to come back and includes up to 15min for initial diagnostic), labor (after the diagnostic): $25+gst/15min and spare parts if required to be changed (price and availability will be quoted according to findings upon diagnostic)

2- Is it worth it to fix my appliance?

Two main reasons: repairing your appliance will allow you to use it right away again and furthermore saves you from wasting a lot of time & money on getting a brand new one, in addition, frees you from the hassle of having one delivered & installed and tip the old one, plus, it’s a good help saving the environment!

3- How soon can my appliance be repaired?

Because we carry most common parts in our vehicle, we can fix your appliance on the spot and if you call us before noon, we can book you in for the same day!

4- What are your opening hours?

You’re not sure about something?

Ask us here!